Hey Ryan, I have been using Shimano and Abu Garcia reels exclusively for years, both make amazing products. First, the Shimano 50e is a finesse baitcasting reel meant for lighter line fishing with small baits, that was the purpose for this reel. So, if you purchased the reel for that application, you made the right choice. I have never owned a 50e curado but own about a dozen 200e's and couple 300's, I have never experienced this gringing straight out the box. As far as the grinding you are explaining, heres a suggestion. The breaking knob next to drag star may be too tight, try loosening it up a little bit and see if that helps. If not, open the side plate and check it out, see if there is anything loose in there causing the grinding. Make sure the side plate is not cranked down too hard either. You definitely have a good reel, maybe something happened in the manufacturing process, it happens. If thats the case Shimano has amazing customer service and they will be delighted to help you out. I hope this helps, I know how frustrating it is when you have gear that wont work right, especially brand new. Good luck, and don't give up on Shimano.